24/7 Emergency Dispatch · Call (617) 533-3813
Eastwood Flood & Water Damage Cleanup (617) 533-3813
West Roxbury • Boston Neighborhoods

Rapid water cleanup that stops damage fast

Burst pipe, storm intrusion, or appliance failure—every minute matters. Our team moves quickly: assess, extract, dry, and sanitize. Clear updates at each phase so you always know what's next.

Emergency services, organized like a command plan

We minimize secondary damage by moving in a proven order: stop the source, pull water, dry the structure, and sanitize. Documentation for you—and your insurer—comes standard.

Water Extraction

High-flow removal using portable and truck-mount extractors. We target carpet pads, cavities, and low points first.

Goal: halt wicking and stop migration.

Structural Drying

Dehumidification & directed airflow—with moisture checks—until building materials return to target levels.

Drying that follows psychrometric basics.

Sanitizing & Odor Control

Clean water? Gray? Category 3? We set appropriate containment, then apply treatments and filtration as needed.

We choose methods based on category & class.

Content Care

Staging, itemization, and protective handling. We separate porous items quickly and advise on salvageability.

Reduce loss and speed the return to normal.

Leak & Source Tracking

Pressure checks and tracing to ensure the event is truly over before drying. No guesswork.

Fix the cause, not just the symptom.

Documentation & Support

Readings, photos, and daily notes compiled into a neat packet for your records and adjuster.

Clear paperwork—without the jargon.

Our incident playbook: five focused phases

You’ll receive brief updates at each step. If conditions change—say, a hidden cavity pops up—we adjust and tell you why.

Assess & Stabilize

Safety check, water category identification, and a quick plan that prioritizes the most vulnerable areas first.

Note: family spaces and utilities get priority in cold or humid weather.

Extract Standing Water

We pull water from floors, pads, and cavities, then set containment to isolate wet areas from dry ones.

Extraction first; drying gear works best after bulk water is gone.

Dry the Structure

Air movers and dehumidifiers are arranged to move moisture to the dehumidifiers efficiently. We measure, adjust, repeat.

We aim for steady drops in RH and material readings.

Clean & Sanitize

Appropriate cleaning for the water category, with filtration where needed. Odor control is addressed as materials dry.

Verify & Document

Final readings, a walkthrough, and a simple handoff sheet that summarizes the work and any care notes.

Water categories & classes (why they matter)

We choose techniques based on the category (clean, gray, or black) and the class (how much material is wet and how it dries). Use the switches to build a quick understanding—your selections are saved on this device.

Your current scenario (demo):
Category: —
Class: —
Toggle to see how technique choices shift.

Questions we hear a lot

Short answers, no fluff. If you need deeper detail for your situation, tell us what happened—we’ll tailor guidance.

How fast can you be here?
In most of West Roxbury and adjacent neighborhoods, we can typically begin an on-site assessment the same day. We’ll confirm your address and give a tight window.
Do I need to start drying before you arrive?
If it’s safe, shut off the water source and blot standing water. Avoid running standard fans in enclosed, very humid spaces—they can move moisture into walls. We’ll bring the right gear.
Will you help with insurance documentation?
Yes. We maintain moisture logs, photos, and daily notes. We’ll summarize work performed and readings so you can share a clear record with your adjuster.
How long does structural drying take?
It depends on the affected materials and the event type. A small Category 1 event with Class 1 conditions can be brief; Category 3 water and Class 4 materials take longer. We measure progress and adjust equipment.
Can you handle sewage backups?
Yes. We isolate the area, establish ventilation/filtration, remove affected materials as appropriate, and sanitize with proper disposal procedures.

Serving West Roxbury and nearby

We respond across the southwest arc of Boston and into nearby towns—fast access to main corridors keeps response times tight.

West Roxbury Roslindale Hyde Park Jamaica Plain Brookline Newton Dedham Needham Chestnut Hill Boston

Request emergency help or a fast assessment

Tell us what you’re seeing and the address. We’ll reply with a short plan and a time window.

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